Aim of course
Negotiation is the most common and the most important situation in business. It is vital for business success that negotiations close with a result favorable for us. Obviously, our partners want same, but for themselves. The two interests seem to be irreconcilable. In fact they are not. The task is to find a mutually beneficial solution. During the course we show that this task is way less difficult than many would suppose.
While participants learn to control the process of negotiation, they get to understand how they could achieve better results without harming their relationships. They become capable of reaching win-win results, mutually beneficial negotiation outcomes. As a result they could build a better relationship with associates, clients or suppliers.
Who benefits from this course?
Salespeople, sales managers, customer service agents, finance managers, procurement managers. Those who negotiate with clients, financial partners, contractors, service providers frequently and would like to become more initiative, efficient and persuasive in that and also aim to become capable of reaching the best possible negotiation outcomes persuading the other party to say yes.
Steps of purposeful negotiation. When should one negotiate and how big is the negotiation area? Determining the goal, what do we want to achieve? Preparation, negotiation and quick closure (that looks to all details). Reactive and proactive partners. Traps for experienced negotiators. The discreet charm of assertivity. Negotiation style and its effect on the outcome. Win-win situations. The secret of success: practice and the art of counting to three.
The training takes 2 day, max. group size is 12 people. A pre-training CQ Test is required.
After the training, we provide participants with 3 occasions of SMS-based follow-up. (In the 1st quarter of 2017 this is free of charge.)
Mária Barra Ph. D. (LinkedIn)
lead trainer, coach
Lead trainer of Barra Communication Institute, she has 30 years of experience as radio announcer and presenter. Specializes in speech quality.
Judit Szádvári (LinkedIn)
course director, trainer
Shre strengthens the training team of Barra Communication Institute for 10 years. Specializes in clear "dirt"-less communications and sports communication.